Вопросы в споре и их классификации

Asking questions is one of the most powerful – and often misused – tools for professionals in dispute resolution settings. This paper provides a multifaceted
classification of questions in disputes. Defining the types of questions allows participants to influence the temp of discussions, get necessary information and
win the audience perfectly. When you are dealing with high-conflict clients, it is especially important to consider the timing of different types of questions and
also to know what questions you should never ask.